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  • Mirror, mirror on the wall, who’s the most difficult person in this room?

    Posted on March 9, 2015 by in Business models, Developing Managers, Employees, Mentoring, Team Leadership, Training

    People need to work at improving relationships in workplace environments, not just negotiate change.

    That will be the message from Helen Chambers, HJC Associates’ managing director, when she urges delegates at this week’s The English UK Management Conference to take a hard look in the mirror and challenge their own perceptions of what difficult behaviour is – and the causes of it!

    “Anyone who leads, or is likely to lead a team, or has any interaction with individuals or groups can benefit from exploring behaviours and personality, values and emotional triggers,” says Helen.

    “Why? Because conflict costs, both in terms of productivity and quality, and the ability to effectively manage and resolve difficult behaviour,” she adds, “and conflict is a key function for anyone managing people.”

    Helen’s expertise in helping people in the workplace improve inter-relationship skills is extensive and she’ll be looking to introduce delegates to a renewed sense of energy and the ability to tackle difficult behaviour. She’ll lead a plenary session on day one of the two-day event in York (March 12 and 13).

    Helen supports private further education colleges in their quest for success through preparing them for inspection, reviewing quality and procedures, creating change management and training programmes, or introducing new structures.

    “The level of regulatory scrutiny for private further education colleges is now at an all-time high and we can help with the challenges that brings in many ways, from the preparation and review of inspection through to the creation of new opportunities that enables a college to remain competitive,” explains Helen.